Check out the smiles for miles from this server. A surprise sets off a complex cascade of neurological events and chemicals that engage various parts of the brain. All the reactions are different, and people often respond in surprising ways. It took her a while to process what happened. She told us later that no one had ever given her a tip that large before, and she was stunned. 

What you don’t see in the video is the excitement the four selected volunteers shared, who were thrilled to participate in this random act of kindness. They laughed and bonded, and two had a dance-off in the parking lot after the drop. 

When you perform a kind and unexpected act for someone else, your brain also experiences a series of neurological events. The chemicals released and the resulting feelings become a symphony of joy, connection, and fulfillment. It’s like giving your brain a bouquet of emotional flowers, nurturing it while spreading warmth and happiness to others. 

Acts of kindness are scientifically proven to contribute to long-term happiness and well-being. Over time, engaging in unexpected kindness can lead to lasting changes in the brain, enhancing overall emotional resilience and creating a positive feedback loop of altruism and happiness.

It’s true: Giving is better than receiving. 

That leads us to thank our sponsor, The HDA – Healthcare Distribution Alliance, who paid entirely for this tip and offered it as an experience for some conference attendees to enjoy after the evening reception. Thanks to ? Anne Nevel, CAE, and Perry Fri for facilitating this gift. And a special shout out to our volunteers (and new friends): Tracy NasarenkoPam ForsterMaria Fernanda Garcia Hay, MBS, and Rhonda Woloshun, MBA